Frequently Asked Questions (FAQ)

Questions asked by many of our customers when they get started with our themes

How do I download my theme?
When you purchase a pro theme, you should receive an automated email with your license key and a download link for the theme file. Once you click on the lin...
Sun, 9 Jun, 2019 at 10:12 PM
I did not receive my license key, where do I get it?
When you purchase a pro theme, you should receive an automated email with your license key and a download link for the theme file. Once you import the .zip ...
Sun, 9 Jun, 2019 at 10:16 PM
I cannot see the demo layout and content on the homepage, how do I activate them?
In order to fully obtain the demo content and activate the dynamic content sections you need to do the following (see this video with details): Download a...
Sun, 9 Jun, 2019 at 10:31 PM
How do I show a static page for my homepage ?
 In order to show a static page as the homepage of your site instead of the dynamic sections as shown in our demos, you need to go through the following ste...
Sun, 9 Jun, 2019 at 10:43 PM
How can I get a refund?
  Per our refund policy, if you have purchased your theme within the last 15 days and are not satisfied with our product or are facing issues, please reach...
Sun, 9 Jun, 2019 at 10:22 PM
The social icons don't appear on my site, how can I fix this?
In order to activate social icons on your site (in your header or footer), you need to follow these steps: Go to the customize section of your WordPress D...
Sun, 9 Jun, 2019 at 11:05 PM
How do I renew my theme license?
In order to renew your theme license, you need to go back to our premium themes section on our site and purchase the same theme again. Once you get to check...
Tue, 11 Jun, 2019 at 6:51 AM
How do I upgrade my theme from free to pro?
In order to upgrade your free theme to the pro version, you need to go to the premium section of our site and select the Pro theme that corresponds to the f...
Tue, 11 Jun, 2019 at 6:56 AM
How do I get lifetime access to your pro themes?
In order to get lifetime access to our pro themes, you'll need to purchase our BootStrap Themes Bundle for $79 which contains $249 worth of our pro the...
Tue, 11 Jun, 2019 at 6:58 AM