Frequently Asked Questions (FAQ)
Questions asked by many of our customers when they get started with our themes
When you purchase a pro theme, you should receive an automated email with your license key and a download link for the theme file. Once you click on the lin...
Sun, 9 Jun, 2019 at 10:12 PM
When you purchase a pro theme, you should receive an automated email with your license key and a download link for the theme file. Once you import the .zip ...
Sun, 9 Jun, 2019 at 10:16 PM
In order to fully obtain the demo content and activate the dynamic content sections you need to do the following (see this video with details): Download a...
Sun, 9 Jun, 2019 at 10:31 PM
In order to show a static page as the homepage of your site instead of the dynamic sections as shown in our demos, you need to go through the following ste...
Sun, 9 Jun, 2019 at 10:43 PM
Per our refund policy, if you have purchased your theme within the last 15 days and are not satisfied with our product or are facing issues, please reach...
Sun, 9 Jun, 2019 at 10:22 PM
In order to activate social icons on your site (in your header or footer), you need to follow these steps: Go to the customize section of your WordPress D...
Sun, 9 Jun, 2019 at 11:05 PM
In order to renew your theme license, you need to go back to our premium themes section on our site and purchase the same theme again. Once you get to check...
Tue, 11 Jun, 2019 at 6:51 AM
In order to upgrade your free theme to the pro version, you need to go to the premium section of our site and select the Pro theme that corresponds to the f...
Tue, 11 Jun, 2019 at 6:56 AM
In order to get lifetime access to our pro themes, you'll need to purchase our BootStrap Themes Bundle for $79 which contains $249 worth of our pro them...
Tue, 11 Jun, 2019 at 6:58 AM
This is a known situation with the Safari browser on Macs which by default auto-unzips downloads so you end up with all the underlying theme files. In ...
Thu, 23 Apr, 2020 at 10:18 PM